Student FAQs

Class Content FAQs

How do I access my course website?

Your instructor will only add you to the course website (google Classroom) after you have setup your @quest.darulqasim.org email account.

You will receive a notification to join the google classroom

How do I access the live classes?

On your course’s website, you will find the permalink of the live webcast classrooms.

Where can I download and read the student life handbook?

Will classes be recorded? If so, how will I access the recordings?

Only summer classes will be recorded (darulqasim.org/summer) – your instructor will post a link for each recorded class throughout the semester, insha Allah.

All other classes will be recorded at the discretion of the instructor.

Darul Qasim electronic material content policies must be adhered to when accessing recorded material provided by Darul Qasim which can be found on the student life handbook.

Coming soon

Admissions FAQs

Under construction

This section is under construction. Please check back later.

Registration FAQs

I registered for a course at DQ. What’s next?

When you apply to a Darul Qasim program or register for a course, your student profile is setup by the registrar’s office. You will receive a welcome email with instructions to access our registration system as well as student platform.

I am a new student at Darul Qasim. What access will I need?

You will be provisioned in two systems, so you will need access to them both.
· MyQuest (our student management and registration system)
· G-Suite (our Google apps platform: @quest.darulqasim.org domain)

How many logins do I get once I register?

Two. 
You will use the same email address to login to Google and MyQuest. Your ID is a @quest.darulqasim.org account.

 

Why do I have two logins?

We apologize for the inconvenience of you having to remember two passwords. We are working towards a single sign on solution and are not there yet. We appreciate your patience as we work our way towards that goal. In the meantime, please take note of the following:

1. Your @quest.darulqasim.org account is a regular G-mail account that also gives you access to all google platform services, including Google Drive, Google Calendar, Google Classroom and Google Meet. You will find the password for your Google ID in your welcome email. Visit apps.darulqasim.org if you need more details on how to use these services.
2. Your MyQuest username login is your @quest.darulqasim.org email, but the password is different. You should have received an email with your temporary MyQuest password.

Coming soon

Tuition FAQs

How do I process payment for my courses and approve my registration?

To process your tuition:

  1. Login to My Quest
  2. Select your “pending courses” on the main page (they will be highlighted blue once selected)
  3. Click the “Select Payment Type” button
  4. Continue processing your tuition by choosing one of:
    • Full payment
    • Monthly installments (up to 4 installments)

When do I have to pay my tuition?

All registered students are required to process the full tuition or set up automatic monthly tuition by the tuition deadline specified on darulqasim.org/calendar in the respective semester. 

Failure to process tuition by the deadline date will result in course registration removal and all privileges afforded to students including entrance in the facility. 

How do I apply for tuition assistance?

Students may apply for tuition assistance/discount requests by logging into MyQuest and completing the Tuition Assistance form located in the drop menu box.
latest 1040 tax return document required). 

How do I process a failed payment on my account?

Students receiving a failed payment notification email or aware that a payment will be returned, must log into their My Quest account to process payment.

  • In My Quest, click Menu>Failed Payments
  • Select the course(s) listed and update their payment profile from this page.

Students are required to reinitiate their failed payments within three days of the notification.

The Office of the Registrar will send reminders via email/phone/text if failed payments are not processed within three days.

@quest Email Account FAQs

What is G-Suite?

Darul Qasim currently uses G-Suite (also called Google Apps or simply Google) as our collaboration platform of choice. Your new email account will have the domain @quest.darulqasim.org.

I used my personal email to sign up on MyQuest, but I can’t use it anymore? What happened?

As part of your student provisioning, a new Darul Qasim email account will be created for you. Your new Darul Qasim email will replace the personal email you used to register or apply. Once you are provisioned, you must login using your Darul Qasim email account. Your personal email will be retained as a secondary email for account recovery purposes.

How will I be notified of my new Darul Qasim email account?

You should receive an email with steps to access your registration. If you don’t see that email, check your Spam folder. If it isn’t there either, email the registrar’s office at registrar@darulqasim.org.

Can’t I just use my personal email account?

All students are required to use their Darul Qasim-issued email account for all Darul Qasim purposes. If you don’t access this account, you risk missing important notifications/announcements that can in turn have a critical impact on your ability to attend classes and fulfill your academic obligations.

Why do I need an official Darul Qasim email account?

An email account that is on the Darul Qasim domain lets us enforce our policies and practices with some degree of uniformity and consistency. Furthermore, our security and access control conventions make it easy for teachers to share information and collaborate with students without having to leave the bounds of an integrated Darul Qasim experience.

I forgot my @quest email account password. What do I do?

If you can’t login to your @quest student email account and can’t figure out a way to reset your password, email ithelp@darulqasim.org.

When do I received a @quest.darulqasim.org e-mail account?

Once you have processed your tuition, The Office of the Registrar will notify IT Support to create your new email account

How will I be notified of my e-mail account?

You will receive an email in your personal inbox with steps to access your new email account. If you don’t see the email, check your Spam folder. If it isn’t there either, email the Registrar’s office at registrar@darulqasim.org.

My Quest FAQs

What is MyQuest?

MyQuest is Darul Qasim’s in-house student management/records system and our back-end registration system. You use it to register for courses, drop courses, check your grades, pay your tuition and get important notifications related to classes at Darul Qasim.

I forgot my MyQuest password. What do I do?

Go to darulqasim.org and click on MyQuest to launch the login page.
Click “forgot password” and enter your @quest email address
You will be emailed (to your @quest email account) a temporary password to login with that you may change once you login.

If you are still having difficulties logging in to MyQuest and need help resetting your password, email the
Registrar’s office at registrar@darulqasim.org.

What is my My Quest login username?

Your @quest.darulqasim.org email account is your username (if you have received your new email account notification in your personal inbox)
If you have not yet received a @quest.darulqasim.org email account, your personal email account is your username (the one you applied as a student with)