Student FAQs

Login and Access

I registered for a course at DQ. What’s next?
When you apply to a Darul Qasim program or register for a course, your student profile is setup by the registrar’s office. You will receive a welcome email with instructions to access our registration system as well as student platform.
I’ve never been a student at Darul Qasim. What access will I need?
You will be provisioned in two systems, so you will need access to them both.
  • MyQuest (our registration system)
  • G-Suite (our Google apps platform)
What is MyQuest?
MyQuest is our back-end registration system. You use it to register for courses, drop courses, check your grades, pay your tuition and get important notifications related to classes at Darul Qasim.
What is G-Suite?
Darul Qasim currently uses G-Suite (also called Google Apps or simply Google) as our collaboration platform of choice. Your new email account will have the domain @quest.darulqasim.org.
I used my personal email to sign up on MyQuest, but I can’t use it anymore? What happened?
As part of your student provisioning, a new Darul Qasim email account will be created for you. Your new Darul Qasim email will replace the personal email you used to register or apply. Once you are provisioned, you must login using your Darul Qasim email account. Your personal email will be retained as a secondary email for account recovery purposes.
How will I be notified of my new Darul Qasim email account?
You should receive an email with steps to access your registration. If you don’t see that email, check your Spam folder. If it isn’t there either, email the registrar’s office at registrar@darulqasim.org.
How many logins do I get once I register?
Two. You will use the same email address to login to Google and MyQuest. Your ID is a @quest.darulqasim.org account.
Why do I have two logins?
We apologize for the inconvenience of you having to remember two passwords. We are working towards a single-sign on solution and are not there yet. We appreciate your patience as we work our way towards that goal. In the meantime, please take note of the following:
  1. Your @quest.darulqasim.org account is a regular G-mail account that also gives you access to all google platform services, including Google Drive, Google Calendar, Google Classroom and Google Meet. You will find the password for your Google ID in your welcome email. Visit apps.darulqasim.org if you need more details on how to use these services.
  2. Your MyQuest username login is your @quest.darulqasim.org email, but the password is different. You should have received an email with your temporary MyQuest password.
Can’t I just use my personal email account?
All students are required to use their Darul Qasim-issued email account for all Darul Qasim purposes. If you don’t access this account, you risk missing important notifications/announcements that can in turn have a critical impact on your ability to attend classes and fulfill your academic obligations.
Why do I need an official Darul Qasim email account?
An email account that is on the Darul Qasim domain lets us enforce our policies and practices with some degree of uniformity and consistency. Furthermore, our security and access control conventions make it easy for teachers to share information and collaborate with students without having to leave the bounds of an integrated Darul Qasim experience.
I forgot my password. What do I do?
If you can’t login to your @quest student email account and can’t figure out a way to reset your password, email ithelp@darulqasim.org.
If you can’t login to MyQuest and need help resetting your password, email the registrar’s office at registrar@darulqasim.org.
I’m still confused. Can I talk to someone?
If you’re confused about the process, please email registrar@darulqasim.org and include your phone number. Someone from the registrar’s office will get in touch with you.
If you need technical assistance, please email ithelp@darulqasim.org and request a call back.